Technical Issues

RemoteServerDatabase connect may fail with NullPointerException

The following message may appear in the Application Log: "RemoteServerDatabase attempt to connect to <servername>: java.lang.NullPointerException".  The message recurs frequently, and the servers are not connected.

This error occurs only under the following conditions:

  1. The SiteWatch Multiserver feature is enabled, and

  2. There is at least one Pelco dome camera with preset positions defined.

This is a confirmed problem in SiteWatch 3.0.11.

Click here to download a patch for this problem.

The patch is also available on the e-Watch website at ftp://www.e-watch.com/SiteWatch 3.0/SiteWatch 3.0.11 Multiserver Patch.

This problem is fixed in SiteWatch 3.1.

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