Technical Issues

ViewWatch version 4.0 may crash when showing 16 video panes

ViewWatch may crash when showing 16 video panes in SiteWatch versions 4.0.4. 4.0.5 and 4.0.6. Internet Explorer will display a message like "Internet Explorer has encountered an error and must close". In addition, an error event will be written to the Application Log that can be viewed with Event Viewer. The event description will show "faulting application iexplore.exe", "faulting module viewwatch.dll", and "fault address 0x00082b33".

A patch is available to correct this problem. Click here to download the patch.

The patch is also available on the e-Watch FTP site at

ftp://www.e-watch.com/SiteWatch 4.0/SiteWatch 4.0 ViewWatch Dll Patch/.

This problem is fixed in SiteWatch version 4.0.7.

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